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A Little About The Granite Process...

1. Request an estimate

We have made it very easy to get an estimate for your granite project. Please choose one of the following options:

  1. Fax us your cabinet drawing: if you are building a new home, or have cabinet drawings from your cabinet remodeling company, please fax the drawings to 405.605.7363.
  2. Call us: give us a call at 405.946.0500.
  3. Make a drawing of your existing cabinets, and bring with you to meet with one of professional sales staff.

2. Review your estimate

Within 24 hours, you will receive a professional estimate based on your submission. We will call you to make sure you received the proposal, and to answer any questions you may have.

3. Visit our showroom

Visit our showroom located in West Oklahoma City, off Interstate 40 and McArthur to choose from our high-grade quality stone. We will tag your ACTUAL granite slabs, guaranteeing your handpicked selection. You will also want to choose your sink, faucet, and other accessories you would like to use in your granite project. We do carry an assortment of accessories, but you are more than welcome to purchase your own from another facility.

4. Finalize your contact

Upon finalizing your selections, we will walk you through our simple, straightforward Sales & Installation Contract. A 80% deposit will be due at time of signing your contract. We do accept checks and all major credit cards.

5. Template measure

One of our highly trained templaters will be scheduled with you to come to your home and take exact measurement, pictures; along with digital and/or hard templates using state-of-the-art technology.

6. Custom fabrication of your kitchen

No two projects are alike. The template details and measurements are adjusted in the ticket to reflect the actual job versus the original estimate. At this point, there may be some questions from the customer or for the customer to confirm before production. Any overages or additions are brought to customer attention and agreed upon before job proceeds. Your granite is now ready to be custom fabricated for y our granite project, and at this time the coordinator will want to discuss turn around time an set an install date. From there, we will pull the stones an the job is programmed/digitized and laid out for manufacturing. Customers are welcome to take part in this process; as one digitized, we can email or meet with the customer to show them what the project will look like BEFORE we even cut into the stone. This shows the customer where the seams are, where the sinks are and the flow of the stone. Once these details are approved; the project is cut, edged, and dry-fitted before installation.

7. Installation

One of our highly trained templaters will be scheduled with you to come to your home and take exact measurement, pictures; along with digital and/or hard templates using state-of-the-art technology.

Our state-of-the-art fabrication facility is on site; and includes digital templating and a water jet saw manufacturing system. Northwest Building Supply is one of a few manufacturers in the United States to own and operate this advanced stone fabrication technology. By balancing proven old world stone fabrication techniques with state-of-the-art software and machinery, we are confident in our ability to outperform all others in the state. Our installers are amongst the best in the business; and together, with our dedication to customer service and satisfaction, we've been able to continually grow and find new ways to better serve out customers.

We sincerely hope we can assist you with any of your granite or natural stone needs. Please don't hesitate to call us at 405.946.0500. We look forward to hearing from you.

Granite Care

How do I clean my natural stone countertops?

For every day cleaning, we recommend a solution of a small amount of Dawn dish detergent and water in a spray bottle. You can also use a store bought cleaner that is ph balanced specifically for use on natural stone. There are also several disinfectant cleaners on the market formulated for use on natural stone.

Are my countertops sealed and how often do I need to seal them?

Most importantly, your countertops have been sealed 1-2 times prior to completing your project. However, some stone may require additional applications down the road. Each type of stone differs in its porosity and how often it needs to be resealed (length of time will also vary depending upon the cleaners you use on your countertops). If your counters darken when they get wet, you know that it is time to reseal your counters. Resealing is a fairly simple wipe-on, wipe-off process and nothing to be concerned about.

If natural stone is so “indestructible”, why can’t I use regular cleaners?

In the case of granite ( a stone made from silica), standard cleaners will not harm the stone. However, it will break down the formulation of the sealer that has been applied to your countertops. As for marble (a stone made from calcite) can easily be etched by many of the chemicals that are in standard cleaners.

Do I need to use polish on my countertops?

No. Your countertops have been mechanically polished using diamond abrasives and water. The polish will not wear off. You can use polish if you want an extra sparkle in your counters, but it is not necessary. I only apply polish on my counters in my home before parties.

Can I set a hot pan on my countertop?

It is best to use trivets. The heat created from your stove or your cooktop can not hurt the stone. However, a sudden thermal change from cool to hot could cause an air pocket within the stone to expand and “pop” out a piece of quartz.

Is granite scratch proof?

No. However, it is scratch resistant. In order to scratch any object, the item causing the scratch must be harder than the item being scratched. Since only a few things are harder than granite (quartz, silica and diamond), it is difficult to scratch. But remember, the un-glazed ceramics on the bottom of many kitchen items are full of silica.

Do's & Dont's

Do's

Do clean surfaces with mild detergent or stone soap
Do thoroughly rinse and dry the surface after washing
Do blot up spills immediately
Do protect countertop surfaces with coasters, trivets or placemats

Dont's

Do clean surfaces with mild detergent or stone soap
Don't use vinegar, lemon juice or other cleaners containing acids on granite, marble, limestone, travertine or onyx surfaces
Don't use cleaners that contain acid such as bathroom cleaners, grout cleaners or tub & tile cleaners
Don't use abrasive cleaners such as dry cleansers or soft cleansers
Don't mix bleach and ammonia; this combination creates a toxic and lethal gas

 
 

 

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